This pilgrimage tour is designed to follow the footsteps of Christ as per the teachings and beliefs of the Protestant, post-reformation faiths visiting the Holy Sites recognized by the Protestant Churches.
This trip includes the following types of accommodation:
By making a booking each participant agrees to our terms and conditions in their entirety. Please read our Terms & Conditions carefully when making a booking.
Prices indicated on our website are listed in USD. Tour confirmation is immediate upon full payment of the tour.
PAYMENTS AND PRICING:
To issue payment for your booking you can use the following methods:
CANCELLATION POLICY:
Private Tours:
Cancellations for private tours may be requested within 24 hours of the purchase at no penalty. After the first 24-hour period, cancellations will incur varying fees based on the proximity of the request to the tour date:
To avoid cancellation fees, trips may be transferred to other travelers at no charge. Transfer requests must be made no less than one week before the tour’s start date.
Aeolus Tours reserves the right to cancel or postpone any trip due to force majeur, natural disasters, political instability, or other external events; if the trip cannot be completed as planned or with full guarantee of your safety. In that event, you may choose either to transfer your amounts paid to an alternate departure date or receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control, refunds will be less at any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance or non-refundable flights.
In instances where a Client’s itinerary must be changed, Aeolus Tours will make comparable modifications with the Client’s immediate notification.
INSURANCE
The tours do not include any forms of personal travel insurance. The Client will be solely responsible for purchasing comprehensive travel and trip insurance policies to cover any unforeseen situations that may occur before, during and after the trip.
VISA
As a tour operator based under Israeli jurisdiction, Aeolus Tours can facilitate and work with group members for visa application through the Israel Ministry of the Interior. Aeolus Tours is not able to affect or influence the visa process in any way. All decisions regarding such authorizations go back to the Israeli Ministry of Interior who as a body is solely responsible for any authorizations and rejections of visas.
DIETARY RESTRICTIONS AND MEDICAL CONDITIONS
Aeolus Tours will make every attempt to honor dietary restrictions and preferences. The Client is solely responsible to inform Aeolus Tours and any other third parties of any dietary restrictions, allergies or medical conditions.
HOTELS
Hotel check-in is at 3 p.m. on the arrival date and check-out is at 12 p.m. on the departure date. The Client will be responsible to coordinate flight times to coincide with hotel check-in and check-out times as best as possible. Late hotel check-out will incur additional charges, unless arranged with Aeolus Tours otherwise. In the event that accommodation choices have changed, the Client will be notified by email in advance.
Aeolus Tours has taken every measure to work with reputable hotels and tour guides; however standards of hygiene, transportation, timeliness and accommodations in the Middle East are often lower than those in the Western World. As such, Aeolus Tours will consider service levels met, when they meet the same requirements as in the destination country.
FLIGHTS
The Client is responsible to inform Aeolus Tours of inbound and outbound flight information so that airport transfers can be coordinated appropriately.
IN CASE OF COMPLAINT
Aeolus Tours is committed to maintaining a high level of service. In the event that the Client feels that the services are subpar, the Client may inform the tour guide or Aeolus Tours of the situation immediately so that steps can be taken to rectify any concerns.
PRIVACY POLICY
Any personal information shared by the client is considered confidential and shall remain private and will not be made publicly available by either party.
LIMITATION OF LIABILITY
The AEOLUS TOURS and Services are provided on an as-is and as-available basis. You agree that your use of the Site and/or Services will be at your sole risk except as expressly set out in these Terms and Conditions. All warranties, terms, conditions and undertakings, express or implied (including by statute, custom or usage, a course of dealing, or common law) in connection with the Site and Services and your use thereof including, without limitation, the implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement are excluded to the fullest extent permitted by applicable law.
We make no warranties or representations about the accuracy or completeness of the AEOLUS TOURS content and are not liable for any (1) errors or omissions in content: (2) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored on our server; (3) any interruption or cessation of transmission to or from the site or services; and/or (4) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party. We will not be responsible for any delay or failure to comply with our obligations under these Terms and Conditions if such delay or failure is caused by an event beyond our reasonable control.
Aeolus Tours, in providing services pursuant to these Terms and Conditions, shall not be responsible or liable for any acts, errors, omissions, delays, missed connections, accidents, losses, injuries, deaths, property damage, or any indirect or consequential damages resulting there from, which may be the result of action, inaction, default or insolvency of any airline, hotel, car supplier, other third party goods or service suppliers except in the case of negligence or misconduct by Aeolus Tours.
RESPONSIBILITY OF AEOLUS TOURS
Aeolus Tours will always provide clients with the appropriate assistance without undue delay in any situation. This will include providing thorough communications pertaining to a client’s booking. Clients will be assisted in matters regarding information on health services, local authorities, consular assistance, immigration, customs and helping to find alternative travel arrangements. We may charge you a reasonable fee for such assistance if the difficulty is caused intentionally by you or through your negligence.
JURISDICTION
Aeolus Tours is obligated to follow Israeli law and is subject to the jurisdiction of the Israeli courts.
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